Dear Customers

The current COVID-19 situation is clearly a very challenging time for all Australians and is having a significant impact on our way of life and will continue to do so for some time.
Fireplace Masters will continue to trade as per normal, delivering the same high quality service and advise. Our customers can have confidence in their safety knowing Fireplace Masters is in line with all recommendations made by the Australian Government.
We want to reassure you our valued customers, that we are doing our part to ensure the health and safety is of the utmost importance by practising rigorous hygiene protocols both during your showroom visits, purchase deliveries and onsite fireplace installations.
We have already taken a range of precautionary measures to ensure the health and safety of everyone involved, including:

• Increasing the frequency of cleaning in-store and the availability of hygiene products.

• Ensuring any team members displaying cold and flu-like symptoms to stay home and self-isolate.

We want to assure all our valued customers that we are doing all we can to ensure you a safe and healthy environment, along with the best available service.

We look forward to continuing to serve you.

The Fireplace Masters Team